crystalcall.eu

img
 

We are an international company operating in consulting and outsourcing of comprehensive call center services, portfolio of services includes mainly activities in active “Front Office” and “Back Office” Services.

Contact:
Address: Hálkova St 1/A, 831 03 Bratislava, Slovakia
E-mail: sales@crystalcall.eu
Link
Categories: Marketing
 
 

Outbound telemarketing

We believe that telemarketing is one of the most efficient marketing tools for communication with clients.
Do you need to win a new customer? Do you wish to address the existing ones? Do you need to understand their behaviour and needs or to assess the potential of your products and services at the market? Then active phone contacting is the best choice for you.

Inbound telemarketing

Inbound telemarketing is an important form of communication between companies and their end customers.
Use telemarketing to get an important feedback on your products and services and to provide your end customers with an opportunity to respond to any existing issues or to eliminate problems. The most frequently used forms of inbound telemarketing provided to our clients are: information lines, customer support lines, ordering lines and client service centres.

Other activities

Portfolio of our services and comprehensive solutions is not restricted to telemarketing only.
We also offer other services, which can be used as a proper supplement of your telemarketing campaign, and other independent activities focused on clients or on development of your business activities.
We will be glad to lease to you our call-centre technology under favourable terms and to provide your staff with necessary trainings. Additionally, we can make available to you our B2B databases, find any missing contacts or “clean” your databases by elimination of outdated contacts.